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Building

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1. When do I need a building permit?

Any homeowner who intends to construct, enlarge, alter, repair, move, demolish, or change the occupancy of a building or structure, or to erect, install, enlarge, alter, repair, remove, convert, or replace any electrical, gas, mechanical, or plumbing system must first apply to obtain the required permit. Building Permit Applications

2. Can you recommend contractors?

The Building Department is unable to recommend contractors, as it can cause a conflict of interest.

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Finance

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1. How often does the township pay bills?

The Township pays bills once monthly. A detailed bill listing is presented for approval by the Board of Supervisors at their regular business meeting, held on the third Monday of the month. Checks are usually sent the day after this approval.

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Municipal Authority

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1. Will my property receive public sewer access?

Please refer to the projects webpage to locate your property on the Phase Two Area Map. Those properties shown within the Phase Two service area are scheduled to receive public sewer access in 2014. Projects

2. What is the cost for public sewer access?

The cost to residents connecting to the public sewer under the Phase Two expansion of the Route 100 Regional Wastewater Plant is the sum of the tapping fee and the lateral connection. This cost is estimated at $10,000 now and for the duration of the project.

3. Is the township exploring any public sewer financing options?

As part of the review process of the financing, the township's Board of Supervisors has included payment programs for those homes where the initial cost of $10,000 is a hardship.

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Police

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1. I was involved in a vehicle accident. How can I get a copy of the report?

The person requesting a copy of the report must fill out a "Request For Police Report" form. Copies of accident reports cost $15. Applicants must present photo identification when requesting a report. Request For Police Report Form

2. I need to get fingerprinted for employment or security reasons. How do I arrange to have this done?

Call the Police Department's administrative office at (610) 458-5862 to arrange an appointment. You must bring photo identification and your fingerprint cards, as the department does not supply these. There is a $15 fee for services.

3. How can I close off the street for our neighborhood's block party?

All requests for road closures are done by sending correspondence to the chief of police. The chief reviews all requests for road closures. Contact the chief of police at (610) 458-5862.

4. I need a criminal history check for employment purposes. How do I arrange to have one done?

You can get a criminal history check by visiting the Pennsylvania State Police website. They have a form that you can fill out for a background check. Background Check Information

5. How can I get people to stop soliciting at my door?

Come to the Police Department's administrative office to fill out a No Solicitation Request Form. Your name will then be added to a no solicitation list. The Police Department is located at:
140 Pottstown Pike
Chester Springs, PA 19425

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Public Works

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1. The resident at the end of my street has greenery that keeps me from safely seeing to exit my street. Can something be done?

Yes. A notice can be left with property owners to remind them that they must trim their foliage for safe sight distance at the intersection. If they do not respond in a reasonable amount of time, then we will cut what is necessary to make it safe. This is not always to the liking of the property owners, so it is best if they do it themselves.

2. Is the township responsible for trees in rights of way?

No. Trees are owned by the property owner, not the township. During a storm, the township will respond to clear a tree from a roadway; however, the the final tree removal and cleanup is the responsibility of the property owner.

3. Can I get the township to fix a pothole on my street?

Yes. You can report the location of a pothole by calling the Public Works Department at (610) 458-9400 or by filling out our online form. A public works representative will temporarily fill the hole with cold patch to make the road safe. We will return at a later date to complete the repair properly with hot asphalt mix. Report a Pothole Online

4. Who paints the lines in the roadways?

All long lines are painted by a professional line striping contractor who was successful in the competitive bid process. Crosswalks, arrows, and legends are painted by either in-house employees or contractors. Bid List

5. My mailbox was pushed down by a snow plow. Will you replace it?

The township will reimburse you for up to $35 with a receipt if:

• The mailbox was physically hit with the plow, not the snow foil
• The post was installed properly
• The post was otherwise in good condition

If the post was installed incorrectly, rusted, rotted, or thinned by a weed-whacker, we are not responsible for the mailbox.

6. Are there specifications for installing mailboxes?

The front of the mailbox door should be installed 6-8 inches back from the face of the curb at a height of 41-45 inches. United States Postal Service Mailbox Standards

7. Why do you plow in my driveway after I have shoveled it out?

It is the township's policy to open all roads wide enough for emergency vehicles first. After that is complete, we then start to clear back as close to the curb as possible so that the mail carrier can get to your mailbox. We continue this operation until the snow has stopped falling, and we are able to push the snow back to the curb. During large snowfalls, this is not always possible. Some shoveling by the resident may be necessary at the mailbox. As a tip, do not shovel the last 4-5 feet of your driveway until the plows are done.

8. The township has cut the trees in front of my property, and they do not look good. Will you come fix this?

The township trims trees that hang over the roadway when we get complaints from trucks and buses that use the roadway. These trees and bushes hit their vehicles and break their mirrors. This trimming is for the safety of the motoring public, and we cut only what is necessary to make it safe. We will not return to re-cut.

It is the property owner’s job to maintain the trees on their property. Trees should be 12-14 feet above the road and should be cut back behind the curb line.

9. Can cars be parked on the street during a snow storm?

Cars cannot be parked on the street during a snow storm. If you do not have room for all of your vehicles in your driveway, please make arrangements with a neighbor to use their driveway during snow and ice removal events.

It is costly for the township to return to areas where cars were parked during a snow storm. It is also hard on the township's equipment to remove snow that has refrozen under a car. Finally, cars parked in the street can easily be damaged by plows.

10. Who should I call if I see a traffic sign on the ground?

If it is a stop or yield sign, call the township at (610) 458-9400 right away. If the office is closed, please call the Police Department at (610) 692-5100. This is a very serious condition, and the Public Works Department will respond as soon as possible.

For all other signs, please feel free to file a report via our Request Tracker system. Report a problem with a street sign

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Tax Collector

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1. How is the assessment of my home determined?

The township does not assess homes. Assessment is done at the county level. Contact the Chester County assessment office at (610) 344-6105 for questions about an assessment.

2. What is an interim tax bill?

Interim tax bills cover the period in which a change in a property's ownership or assessed value was effective. For example, if the ownership of a property changes in October, and the property tax bills are mailed out in March of the following year, an interim tax bill will be sent for that time period once the assessment office forwards the information to the township.

3. If I have an escrow account through my mortgage company, what should I do with tax bills?

If you have an escrow account, you should forward both copies of the bill to the mortgage company for payment. Bills are only mailed to the property owner, not to the mortgage company.

4. What is the fee for a tax certification?

Tax certifications are required for refinancing and reselling property. They are usually requested by the agency handling the transaction. The fee is $10 and is payable to Tax Collector Ben LaGarde. Payment should be mailed to the tax collector at:
94 St. Andrews Ln.
Glenmoore, PA 19343

Fax requests can be made to (610) 458-0307 and should include a copy of the check. Mailed requests must include a postage-paid envelope if a hard copy of the certification is required.

5. Is there a duplicate bill fee for mortgage companies and title agencies that are paying the bill without the original?

A $5 duplicate bill fee, payable to Tax Collector Ben LaGarde, should be included with the tax bill payment if the original bill is not present.